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Club News

iFollow: FAQs

Further Information On New Service

1 August 2017

The new season gets underway on Saturday and you can get closer to the action with a subscription to iFollow.

Providing live commentary and match highlights for those in the UK and Ireland, as well as live match streams for those overseas, here is everything you need to know about the new service.  

What is iFollow?

Ahead of the 2017/18 season, the EFL has improved the PlayerHD service, which has been relaunched and renamed iFollow. As part of our new website, iFollow will offer fans based in the UK and Republic of Ireland access to live audio commentary, as well as extended highlights and exclusive behind the scenes videos in HD, across desktop, mobile, tablet and app.

How much does an iFollow subscription cost?

Season passes are available for £45.

What devices does iFollow work on?

iFollow is available across desktop, mobile, tablet and app.

Why do fans in the UK and Republic of Ireland not have the same access to iFollow as international fans?

Under the EFL’s existing broadcast agreement with Sky Sports clubs are unable to offer fans in the UK or Republic of Ireland the same access to iFollow as international fans.

How do I subscribe to iFollow?

Simply click here

If I live in the UK or Republic of Ireland and subscribe to iFollow, will I be able to watch games on iFollow when travelling abroad on holiday?

No. In order to live stream games on iFollow you would need to purchase a separate pass whilst based abroad. Upon your return to the UK or Republic of Ireland, you would not then be able to watch games, but you would be able to listen to live audio match commentary on either of your passes.

FAQs for subscribers based OVERSEAS:

For the first time in English football, iFollow will allow overseas fans to live stream up to 46 live games featuring their club within the regular EFL league season. In addition, fans will have access to extended highlights and exclusive behind the scenes videos in HD, across desktop, mobile, tablet and app.

How much does an iFollow subscription cost if you are based outside the UK and Ireland?

Season passes are available for the equivalent of £110 (Australia - AUD$185, Canada - CAD$190, EU - €130, USA - $140)

Can I purchase a pass on a monthly basis or for a single game?

A match pass is now available for a single game, costing £5. 

What devices does iFollow work on?

iFollow is available across desktop, mobile, tablet and app. Users watching matches live on a mobile will have to use the iFollow app, which will be available prior to the opening fixtures of the 2017/18 season.

What games will fans outside of the UK and Republic of Ireland be able to watch live via iFollow?

More than 1,500 matches will be available in HD quality, with iFollow showing every EFL league match live unless that match has been selected, or ‘blacked out’, by the EFL’s overseas broadcast partners.

Games currently ineligible for broadcast can be found here

What games will fans outside of the UK and Republic of Ireland be unable to watch live via iFollow?

Games from Carabao Cup, Checkatrade Trophy and Sky Bet Play-Offs will not be available via iFollow.

How do I subscribe to iFollow?

Simply click here.

If I am subscribed to my club’s PlayerHD service will I automatically join iFollow?

No, your subscription to PlayerHD has now ended and you will need to register for a new season pass to gain access to iFollow. Those supporters whose PlayerHD subscriptions have been terminated early have been issued refunds on a pro rata basis. Please email iFollow@efl.com with any further queries relating to this.

If I live outside the UK or Republic of Ireland and subscribe to iFollow, will I be able to watch games on iFollow when travelling to the UK or Republic of Ireland?

No, when in the UK or Republic of Ireland you will not be able to live stream games on iFollow, however you would be able to listen to live match commentary.

Can you only watch matches live, or will the footage be available on demand?

Full match footage and highlights will be available on iFollow from midday (GMT) the day after a regular season EFL league match.

I have a different question that has not been answered. Who can I contact?

Please email iFollow@efl.com with any other queries.

 


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