Policies

View Blackpool Football Club's Policies and Terms of Use.  

The Club operates and carries out its activities through the following commercial entity:

Name: Blackpool Football Club Address: Bloomfield Rd, Seasiders Way, Blackpool, FY1 6JJ Company Number: 48409VAT Number: 477368204

The Club is a member of the English Football League (EFL) and is subject to the EFL’s rules and regulations.

The ultimate beneficial owner of Blackpool Football Club Limited is Mr Simon Sadler.

Blackpool Football Club Holdings Ltd holds 96.2% of the share capital in Blackpool Football Club Limited. Blackpool Football Club Holdings Ltd is wholly owned by Seaside Holdings Limited. Seaside Holdings Limited is wholly owned by Mr Sadler.

In using this website, you agree to the Terms of Use (including the Privacy Policy). If you do not accept any of them, you should exit this website now.

This information was last updated on 4 May 2021.

Cookies Policy

Site tracking & cookies

When visiting our website, we would like to use "cookies" and other tracking technologies which record information and data automatically.

 

What are cookies?

"Cookies" are small text files stored on your "browser" on your computer's hard drive, which collect basic information, but not personally identifying information, that a website can use to recognize repeat site visits. Cookies send information stored on them back to our webserver when you access our website.

Cookies enable BFC to provide features such as remembering your address, so that you do not have to re-enter it each time you use the website. Cookies do not attach to your system or damage your files.

 

Removing cookies

Cookies can be deleted from your hard drive if you wish. Most web browsers automatically accept cookies. You can usually change your browser so that it will not accept cookies. If you do this, you will still be able to browse around the site and use most of the features on the website but the functions that allow you to add items to your trolley, set up a new account or access an existing account will not be available. Alternatively, you can adjust your browser to tell you when a website tries to put a cookie on your computer. How you adjust your browser to stop it accepting cookies or to notify you of them will depend on the type of internet browser programme, which your computer uses.

If your computer uses Microsoft Internet Explorer or Netscape Navigator, you will need to follow these instructions at this link www.allaboutcookies.org (BFC is not responsible for the content of external websites.)

Go to the heading "Manage Cookies". Click onto the option you prefer, either stopping cookies being installed or notifying you of them. From the list provided, click onto the programme, which your computer uses. If this is not shown on the list, click on the "help" heading on the bar at the top of this page, search for information on "cookies" - an explanation of how to delete cookies will appear, then follow those instructions.

If we cannot use such technology it is possible that certain functionality or 'personalised' services of this site might be affected and you might not be able to access certain Webpages. This information does not identify you personally.

 

What information do we collect?

We automatically collect and store only the following information about your visit:-

• the internet domain and IP address from where you access our Website;

• the type of browser software and operating system used to access our Website;

•the date and time you access our Website;

• the pages you enter, visit and exit our Website from; and

• if you linked to our Website from another Website, the address of that Website.

 

Why do we collect this information?

We use this information to help us identify click stream patterns, to compile aggregate data in order to observe behaviour and to improve our Website, to learn about the number of visitors to our Website, the types of technology our visitors use, to target the advertising and to assess the general effectiveness of such advertising.

We only use this information to ensure that our Webpages stay compatible with a selection of browsers and systems and thereby ensure that the pages appeal to a wide audience.

Currently our Webpages are optimised for the following Internet browsers: Internet Explorer 8.0+, Firefox, Safari, Chrome and native browsers on mobile devices and tablets.

We do not use cookies to collect or store personal information such as your name or email address.

 

Third party advertising cookies

Some of the advertisements you see on this site are generated by third parties. Some of these third parties generate their own "anonymous cookies", for the same reasons we do: to track how many unique users have seen a particular ad, and how many times they have seen it.

These third party cookies cannot be used to identify an individual user, but only for statistical purposes, for example, in providing you with advertisements that are more relevant to your interests. Additionally, the companies that generate these cookies have their own, very strict, privacy policies but we don't have access to these cookies; other than allowing them to be served, we have no role to play in these cookies at all (although we may use statistical information arising from these third party cookies and provided to us by third parties, to improve the targeting of advertisements to users).

 

Consent to cookies

In using this website, and by submitting your information, you consent to the collection, storage and use of your personal information by us as set out in this Policy.

If you do not agree, please leave this website now.

You may save this Privacy Policy onto your computer for future reference.

 

List of performance cookies

Adtech.de - The cookies from this domain are used to display advertising

CFP - This ADTECH cookie allows the ad server to check if you accept cookies

JEB2 - This ADTECH cookie is the ad server's anonymous unique user ID, used for example to control the number of ads seen by a user.

ADTECH - uses cookies to store the following non person-related data:

- Browser type (such as Chrome 9.x)

- Operating system (such as Windows 7)

- Date and time at which a specific banner was delivered

When collecting or storing data, ADTECH conforms with the data protection law and fulfils the regulations of the Privacy Preferences Project (P3P), that are determined by the World Wide Web group.

 Doubleclick.net ID - We use this Google DoubleClick cookie to measure the effectiveness of its online marketing campaigns. Google provides options for opting out of the DoubleClick cookie.

 Google.com - Google uses cookies, like the PREF, NID and SID cookies, to help customise ads on Google properties, like Google Search. For example, they use such cookies to remember your most recent searches, your previous interactions with an advertiser's ads or search results, and your visits to an advertiser's website. This helps them to show you customised ads on Google.

Twitter.com - pid, metrics_token

These cookies are created by Twitter. In this case they are present because a Twitter widget or button is being used on the website.

Facebook.com - These cookies are created by Facebook. In this case they are present because a Facebook widget or button is being used on the website.

 

Cookies set by third-party companies

_utma, _utmb, _utmc, _utmz - Cookies related to Google Analytics which facilitate tracking information about how the website is being used, e.g. number of users.

ASP.NET SessionID - This cookie is used to create a unique session identifier (a random number specific to just your session on the website) so that we can store the data regarding your session. This cookie expires at the end of your session (when you leave the website) and will be removed when you close the browser.

Privacy Policy

1. Introduction

1.1 We are Blackpool Football Club Limited, a limited company registered in England (company number 48409) whose registered office and address for correspondence is at Bloomfield Road, Seasiders Way, Blackpool, FY1 6JJ. References to "we", "us" and "our" in this policy are all references to Blackpool Football Club Limited.

1.2 We are committed to ensuring that all personal data we hold is treated properly and in accordance with applicable data protection legislation. We are registered as a data controller with the Information Commissioner’s Office and our registration number is Z6178297. In accordance with applicable data protection legislation, we are required to explain to you how we will treat any personal data which we collect from you.

1.3 Whenever you submit your information to us in connection with our products and services or your use of our shop and ticketing (shop.blackpoolfc.co.uk and eticketing.co.uk/blackpoolfc) sites, whether it be by using and/or registering to use either site, by email, over the telephone or by any other means, you acknowledge that we will collect and use such information in accordance with the terms of this Privacy Policy. If you opt in when requested by us, you will also be opting to be added to our mailing list. Please see section 3 below for further information if you no longer wish to receive mailings from us.

1.4 If we change any of the terms contained within this Privacy Policy we will post the revised policy on each site in the relevant privacy policy and in our customer charter.

1.5 Please note that: a) if you are a season ticket holder, member or purchase any commercial package from us, we will collect additional information from you in connection with your season ticket, membership or package (as the case may be).

1.6 You have the right to lodge a complaint with the Information Commissioner’s Office (“ICO”) if you have any concerns with regard to the way in which we process your personal data. We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.

1.7 You warrant that any information you supply to us is accurate and up to date (whether or not the information is about you), that you will inform us if any information that we hold about you requires updating, and that if you submit a third party’s details to us, you have that third party’s permission or an alternative legal justification for doing so.

2. What information do we collect and how we use it?

2.1 If you wish to purchase a season ticket, membership, any commercial package, or register to use/make purchases from our ticketing or shop sites, you will be required to provide us with the following personal data: (a) Identity Data - including name, date of birth and gender; (b) Contact Data - including postal address, billing address, email address and telephone numbers; (c) Financial Data - including bank account (for payment plans) and payment card details;

2.2 By doing so, you also allow us to keep a record of your: (a) Transaction Data - including details about payments to and from you and other details of products and services you have purchased from us; and (b) Profile Data - including your username and password, purchases or orders made by you, your interests, contact and marketing preferences, feedback and survey responses.

2.4 We may use the above information about you where necessary for our legitimate interests in the following ways (so long as our interests are not overridden by the impact on you): (a) to develop our systems and services and ensure that content from the Sites is presented in the most effective manner for you and your electronic device used to access the Sites; (b) to provide you with information or services that you request from us or access via the sites; (c) to monitor your compliance with our Terms of Use; (d) to notify you about changes or prospective changes to our services and/or either site; (e) to carry out market research so that we can improve the products and services we offer (please note that you have the right to opt-out of receiving or participating in our surveys at any time); and

2.5 If you purchase any items using our ticketing and shop sites, we will use your identity data, contact data and financial data for the purposes of performing our related contract of sale or supply with you (e.g. to take payment from you in respect of such items and to deliver such items to your selected delivery address).

2.6 If you correspond with us (e.g. using email), we may retain the content of your correspondence together with your contact details and our responses where necessary for our and your legitimate interests in order that we can appropriately manage your relationship with us, and to reply to your correspondence

2.7 Where we need to collect personal data in connection with any services or products which you request or order from us and you fail to provide that data when requested, we may not be able to provide such services or products or perform any related contract that we have or are trying to enter into with you Match Photography and Filming

2.8 Please note that we may also record footage of individuals attending Club home or away matches as part of any image and/or audio-visual recording created by the Club of spectators attending any such match, including but not limited to security purposes. We may use any such images and recordings for our commercial activities where such use is in our legitimate interests (so long as our interests are not overridden by the impact on you). Such activities may include Club promotional activities and displaying such images on the Official Blackpool Football Club website in relation to any article, competition or promotion operated by the Club. This also applies to the Club’s social media channels. To read the privacy policies of such social media channels, please consult the social media platform’s website (e.g. Facebook and Twitter) directly.

3. News Updates and Marketing Information

3.1 Where you have given us your consent, we may use your identity data and contact data to provide you with Club news updates and to inform you of special offers, promotions, new products and new services via post, telephone or email. We may also use your information to send you news and other updates by such means in relation to our official sponsors and partners and EFL sponsors and partners, if you give us your consent.

3.2 You may withdraw your consent to us using your information for the purposes mentioned in section 3.1 above at any time. This can be done by e-mailing us at [email protected], writing to us at Blackpool Football Club Limited, Bloomfield Road, Seasiders Way, Blackpool, FY1 6JJ, clicking on the appropriate link at the bottom of any of our marketing e-mails or (if you are a registered user) amending your preferences on your personal profile page on the sites. Any such withdrawal will not affect the lawfulness of us sending such communications to you before you withdrew your consent.

3.3 Please note that if you withdraw (or do not provide) your consent to us sending you such information, this will mean that you will not be notified by us of any such news or marketing information (such as product discounts and ticket bundles).

4. Children and Young People

4.1 It is our policy: (a) To encourage all minors to consult with their parents or legal guardian before submitting any content or information to us, our commercial partners or other third parties. Users of the sites, or certain services on them, who indicate they are a minor may be asked to provide a valid email address for their parent or guardian so that we may verify parental consent, where required. (b) In relation to a Young Seasiders membership (the official junior supporters’ club), the relevant membership and consent form must be filled out and signed by a parent or legal guardian. By doing so, the relevant permissions listed on the form are provided to fulfil the membership.

5. Security

5.1 We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need to know that information. However, the Internet is global and no data transmitted via the Internet can be guaranteed by us to be completely secure during transmission. We cannot guarantee the security of any information that you disclose online and we will not be responsible for any breach of security unless this is due to our negligence or wilful default.

5.2 We have put in place procedures to deal with any suspected data security breach and will notify you and/or any applicable regulator of a suspected breach where we are legally required to do so. 5.3 If we have given you a password, or you have created a password, to access certain parts of our ticketing and shop sites, then you are solely responsible for keeping the password safe and making sure you use a secure browser.

6. Disclosure (sharing) of your information

6.1 You will be asked before we disclose your personal information to third parties, unless: (a) they are only processing your information on our behalf in accordance with our instructions. The following activities in particular are carried out by third party processors on our behalf: ticketing; online merchandising; mailing services; hosting service providers. (b) they are directly involved in dealing with any request, enquiry, complaint or other correspondence submitted by you; (c) such disclosure is required by law; (d) the third party is providing us with professional advice where necessary for our legitimate interests and permitted by law; (e) the disclosure is in connection with criminal investigations, legal proceedings or prospective legal proceedings where necessary for our related legitimate interests and permitted by law; (f) the disclosure is necessary for our legitimate interests in establishing, exercising or defending our legal rights and permitted by law (including providing information to others for the purposes of fraud prevention and enforcing our terms of use or ground regulations); (g) the disclosure is in connection with a proposed sale of any part of our business or assets (in which case we may disclose your personal information to the prospective seller or buyer of such business or assets) or the proposed acquisition of substantially all of our assets by a third party. Any such disclosure will be made where necessary for the legitimate interests of us and/or the third party in respect of the proposed transaction; however, we will not transfer your personal information to any such third party unless we are satisfied that they are able to provide an adequate level of protection in respect of your personal information; or (h) we have stated or informed you otherwise (e.g. in this Privacy Policy or on either Site).

6.2 Please note that if you purchase or obtain any away match tickets via our ticketing sites (for any competition, including at any neutral venue such as Wembley Stadium): (a) we may disclose your name, postal address and date of birth to the relevant away team or away venue. This is because we will be acting on behalf of the relevant away team or away venue in supplying the relevant away tickets; and (b) in such circumstances the relevant away team or away venue will also become a controller of that personal information and will assume corresponding responsibilities under applicable data protection legislation. Such information will become subject to the relevant away team or away venue’s privacy policy (which you should read). We are not liable for the privacy policies or practices of away teams or away venues in respect of your personal information.

6.3 Except as provided in this Privacy Policy, we will not provide or disclose your information to third parties without your express consent for any purpose (including but not limited to direct marketing). We do not sell personal information under any circumstances.

7. Official Club Website – www.blackpoolfc.co.uk

7.1 The official Club website is operated on behalf of the Club by EFL Digital Limited (Company Number 04112553), whose registered and trading address is at EFL House, 10-12 West Cliff, Preston, Lancashire, England PR1 8HU. In using the website, you agree to the terms of use (www.blackpoolfc.co.uk/terms-of-use/), including privacy policy (www.blackpoolfc.co.uk/privacy-policy/). Both can be accessed by clicking on the relevant link.

8. Your rights

8.1 You have a legal right to see a copy of the personal information that we keep about you and to require us to correct any inaccuracies, subject to certain exemptions. In some circumstances you may also have the right to: (a) request that we erase any personal information held about you; (b) restrict our processing of your personal information (for example, to ask to suspend the processing of personal information to establish its accuracy or the reasons for processing it);

8.2 In accordance with applicable data protection legislation, we follow security procedures in the storage and disclosure of your information. We may therefore request proof of your identity and rights before complying with any request of a nature described in section 8.1 above.

8.3 You will not generally have to pay a fee to exercise any of your rights described in section 8.3 above. However, we may charge a reasonable fee if you make a request to see a copy of your personal information which is clearly unfounded or excessive. Alternatively, we may refuse to comply with your request in such circumstances.

9. Retention and destruction of your personal information

9.1 Any personal information held by us in relation to any of the purposes described in this Privacy Policy will be retained by us for as long as we need it to fulfil the purpose(s) for which it was collected.

9.2 For example, if you have consented to receiving news and marketing communications from us, your preferences in that regard will be retained by us unless and until: (a) we cease producing such communications; or (b) you withdraw your consent, following which we will destroy or suppress such personal data without delay so that you no longer receive such communications from us

9.3 Save for any contact preferences suppressed under section 9.2 above, your information will be securely destroyed at the end of the relevant retention period described or otherwise referred to in this section 8.

9.4 Whilst taking into consideration our legal obligations, we will on an ongoing basis: review the length of time that we retain personal data for; consider the purpose or purposes for which we hold the personal data in deciding whether (and for how long) to retain it for; securely delete personal data that is no longer needed for such purpose or purposes; and update, archive or securely delete information if it goes out of date.

10. How will you know if we make any changes to this Privacy Policy?

We may amend this Privacy Policy from time to time. Any changes we make to this Privacy Policy will become effective from the date of the change. If we make any substantial changes to the way in which we use your personal information collected via either our ticketing or shop site, or in any of the other circumstances covered by this Privacy Policy, we will notify you (e.g. by sending you an email). You can view the current version of our Privacy Policy by revisiting this page at any time. Alternatively, you can obtain a copy from the ticket office, or in our customer charter. Your IP Address We use your IP address to help diagnose problems with our server and to administer the Sites. Your IP address is also used to help identify you and to gather broad demographic information about you. Your IP address may also be used to assist in the detection of fraud and we may pass this information to the police. Cookies A cookie is a small file that is automatically issued to your computer when you enter our Sites and which is stored by the browser on your computer's hard drive. Cookies identify your computer, not the individual user of your computer. Cookies store some basic information that helps us to identify if a user of your computer has visited the Sites before and if you have provided us with some personalised information. Our Sites use cookies to keep track of what you have purchased. We use cookies to deliver content specific to your interests, to save your password (if you have supplied us with one) so you do not have to re-enter it each time you visit our Sites, and for other purposes, such as informing you that you may have made multiple bookings for specific events on our Sites. You can disable cookies or set your browser to alert you when cookies are being sent, but if you choose to do so you may not be able to access some areas of the Sites.

Terms of Use

Please read these Terms of Use carefully before you use this website.

Welcome to the official Blackpool Football Club website (“Site”).

In using this Site, You agree to the following terms and conditions of use (including the Privacy Policy) ("Terms of Use"). If You do not accept any of them, You are not to use the Site and should exit the Site now.

The Site is operated by Blackpool Football Club (BFC).

 

Any reference in these Terms of Use to:

The blackpoolfc.co.uk website is owned and operated by BFC ("we", "our" and "us"), whose registered office is at Blackpool Football Club, Bloomfield Road, Seasiders Way, Blackpool, FY1 6JJ

“You” or “Your” means You as a User of the Site; and

“User(s)” means all and any users or viewers of the Site.

We reserve the right to change these Terms of Use from time to time with immediate effect and You should check this page regularly for any updates. Your use of the Site following a change shall be deemed to be Your acceptance of such change. Changes to any paid for service or content accessible through the Site will only be made in accordance with the terms and conditions applicable to that service or content. These Terms of Use were last updated on 4 April 2017.

 

If You purchase services, products or digital content through this Site, separate terms and conditions will apply to such transaction(s) and You must read those terms and conditions carefully.

1. The Site

1.1.     Access to the Site is provided free of charge (except for certain restricted areas - see section 6 and any additional terms and conditions relating to such areas). Access is permitted on a temporary basis, in return for you complying with these Terms of Use.

1.2.     We reserve the right to withdraw or amend the service(s) provided on the Site without notice. We do not guarantee the Site will be available without interruption and will not be liable if for any reason the Site is unavailable at any time or for any period. We aim, but are not obliged, to update the Site regularly, and may change the content at any time. If the need arises, We may suspend access to the Site, or close it indefinitely. See section 7 and 9 below for further information. This is however subject to the terms and conditions for any paid-for services or digital content delivered through the Site and does not affect your rights in relation to the same.

1.3.     You are responsible for using Your own virus protection and security software when using the Site and lawfully installing any necessary software on and otherwise configuring Your computer or other personal device so as to access, view content on and interact with the Site. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect Your computer equipment, computer programs, data or other proprietary material due to Your use of the Site or to Your downloading of any material posted on it, or on any website linked to it.

2. Children

2.1.     We realise and understand that children and young people may visit the Site, or otherwise interact with Us and our commercial partners. All minors must have the permission of their parents or legal guardian before submitting or requesting any content or information to/from us, our commercial partners or other third parties, or before buying anything through the Site. Details as to Our use of information relating to children is available in the Privacy Policy.

2.2.     We may ask Users to confirm their age before accessing certain parts of the Site and/or certain services on it, and children or young people may be required to verify through their parent or guardian.

2.3.     Some of the facilities or functions accessible through the Site (including betting facilities advertised or accessed through it) are not intended to be accessible by, or actively advertised to, minors.

2.4.     Parents or legal guardians should supervise minors when online and we recommend parental control tools be put in place. Any minor using the Site and services offered is confirming that they have received the consent of their parent or a guardian to do so.

3. Links to the Site

3.1.     You may link to the Site's pages where reasonably relevant and provided You do so in a way that is fair and legal and does not damage or take advantage of Our reputation, but You must not establish a link in such a way as to suggest any form of association, approval or endorsement on the part of the Club where none exists, nor in any unlawful manner. This permission is for a basic link only and, for the avoidance of doubt does not extend to display of any other content or material or Ours or our licensors. 

3.2.     You must not establish a link to the Site from any Site that is not owned by You. The Site must not be framed on any other website, nor may You create a link to any part of the Site other than as permitted in these Terms of Use. We reserve the right to withdraw linking permission without notice. The website from which You are linking must not contain any content that in Our opinion could damage Our reputations. To the full extent permitted by law We reserve the right to require You to remove any link.

4. Links from the Site

This Site contains links to other websites and resources provided by third parties. The Club controls its official ticketing, merchandise and hospitality sales website to which the Site links. Other than that, We have no control over the content of websites linked to from the Site and accept no responsibility for them nor for any loss or damage that may arise from Your use of them. We recommend you read any terms and conditions and privacy policies relating to all other websites and any services or products sold on them.

5. Acceptable Use Policy

5.1.     You must not misuse the Site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. Nor may You attempt to gain unauthorised access to the Site, the server on which the Site is stored or any server, computer or database connected to the Site, or attack the Site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, You may commit a criminal offence under the Computer Misuse Act 1990.

5.2.     If You contribute materials to the Site (“Contributions”) through any facility We may, in our discretion, make available for that purpose from time to time, You must:

5.2.1.  own the content (or have permission to post it from the owner) of the Contribution;

5.2.2.  ensure matters expressed as facts are accurate, and opinions genuinely held; and

5.2.3.  ensure your Contribution complies with applicable law of the UK and any other country from which you make it.

5.3.     Contributions must not:

5.3.1.  be offensive, hateful, defamatory of any person, threatening, obscene, inflammatory, sexually explicit, violent, cause distress, discriminatory on grounds of race, sex, religion, nationality, disability, sexual orientation, or age;

5.3.2.  infringe the intellectual property, confidentiality, privacy or other rights of any other person or organisation;

5.3.3.  contain viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful;

5.3.4.  be contributed or sent for commercial gain (including ‘spam’);

5.3.5.  otherwise be illegal or promote illegal activity.

5.4.     We do not monitor Contributions but reserve the right to do so from time to time including (amongst other things) editing, refusing to post, removing or responding to Contributions in Our absolute discretion. No failure by Us to do so however constitutes any acceptance or endorsement of that Contribution.

5.5.     We accept no liability in respect of any Contributions submitted by Users and published on the Site. No Contribution shall be deemed to express any of Our opinions.

6. Restricted Areas

6.1.     Users may be able to subscribe and/or register to receive additional restricted access to certain areas of the Site or to receive information from Us (“Restricted Areas”). Access to Restricted Areas may be subject to you accepting further terms and conditions which will be brought to your attention when you register or subscribe.

6.2.     Subject to applicable law and any additional terms and conditions relating to the Restricted Area, We are not obliged to accept Your request for registration or subscription to Restricted Areas and reserve the right to suspend or terminate access at any time. Unless we expressly state otherwise, any acceptance of Your registration or subscription will be for You as a single user only. You must not share Your password, other access details or any content from the Restricted Areas with any other person or User nor with multiple users on a network.

6.3.     If You register to receive information from Us (such as newsletters by email) Your use of the content received through the email service will be subject to these Terms of Use and any other applicable terms brought to Your attention.

 7. Liability

7.1.   Although We use reasonable endeavours to ensure that information and material contained on the site is correct, We do not make any representation or warranty that use of the Site will be uninterrupted, or information and/or material contained on or accessible via this Site is accurate, complete or current or that use of this Site is free of risk, viruses or other damage. 

7.2.    To the extent permitted by law, We exclude any liability, loss and damage incurred by any user of the Site in connection with the use, inability to use, or results of use of the Site, any website linked to it or any materials posted on it, including, without limitation any direct, indirect or consequential loss, damage and liability.

7.3.     The Site is primarily intended for private domestic use only and therefore, without limiting the above, We will not be liable for business losses including loss of income or revenue, profits, business, anticipated savings, or loss or corruption of data and any other loss or damage of any kind, howsoever arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

7.4.     Nothing in these terms of use affects Our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability that cannot be excluded by law. These terms of use do not affect Your statutory rights. For the avoidance of doubt different liability provisions apply to use of our Streaming platform.

7.5.     You agree that your use of the Site (Including any contribution you make) will at all times comply with these terms of use and You will be liable to indemnify Us for any breach of these Terms of Use. This means You will be responsible for any loss or damage We suffer as a result of Your breach.

8. Intellectual Property Rights

8.1.     Except as set out at section 8.6 below, all intellectual property rights in the Site and the materials and content published on it including, without limitation, the design, text, photographs, images, illustrations, graphics, data, trademarks, logos, audio and/or video content, written and other materials, the selection and arrangement thereof and software, but excluding Contributions (“Site Material”) are owned by Us and/or Our respective licensors and commercial partners and are protected by copyright, design right, database right, trade mark rights and other intellectual property rights. All such rights are reserved.

8.2.     Permission is granted to You to view the Site Materials on a single personal computer or other device and to print a single hard copy of such Site Materials solely for personal, non-commercial use. Access to some Site Materials may be subject to payment and acceptance of further terms and conditions by You (see section 6 above). Any other use of materials on this Site, including (amongst others) download, reproduction, modification, transmission, distribution, extraction, commercial exploitation or republication, without the prior written permission of BFC, is strictly prohibited and You agree not to, nor assist any person to, carry out such acts.

8.3.     If You use Site Material other than as expressly permitted by these Terms of Use then, in addition to all our other rights or remedies We may have, You must return or destroy all Site Materials in Your control or possession, as We may require. If You do not agree to this, You must not make any Contribution.

8.4.     In relation to any Contribution you make, You grant Us a permanent, free of charge, worldwide right to display it on the Site to other Users and otherwise use and permit others to use that Contribution including (amongst other things) to adapt, broadcast, copy, disclose, sub-license, publish, sell and/or transmit the Contribution for all commercial and non-commercial purposes.

8.5.   Photography: The sports archive photographs on the Site are owned by Us, or supplied and used under licence from Rex Features Limited (of the Shutterstock group) or CameraSport Limited. Some photos also supplied by Action Images.

8.6.     Fixtures: No copyright (or related rights) are asserted with the match fixture list(s) on this Site (‘Fixtures’) inside the EU. Outside the EU, copyright (and/or related rights) protect the Fixtures in certain territories, in which territories all rights are reserved. Those wishing to reproduce, store in a retrieval system or transmit the Fixtures in any way or by any means (including photocopying, recording or storing it in any medium by electronic means) outside the EU should first consult Football DataCo Limited (www.football-dataco.com), and obtain an appropriate license as required.

9. Termination or Suspension

9.1.     We may at any time terminate or suspend Your use of all or part of the Site and/or access to Restricted Areas if:

9.1.1.  You commit a serious breach of any provision of these Terms of Use and/or other applicable terms and conditions, or commit a less serious breach which can be fixed and You failed to fix it within 20 days of Us notifying You to do so;

9.1.2.  We are unable to verify or authenticate any information You have provided to Us, where we reasonably need to do so;

9.1.3.  We decide to no-longer make the Site or Restricted Area (or part of it) available to Users. If access to Restricted Areas has been paid for, this is subject to any additional terms and conditions and/or applicable refund policy;

9.1.4.  We are required to do so by law; or

9.1.5.  We need to undertake updating, repair or maintenance to the Site or technology relating to it. See the terms and conditions of any paid for Restricted Area.

10. Information about You

10.1. You must ensure all information You provide to Us (including for access to Restricted Areas) is complete and accurate. To learn more about what information we collect, the measures we put in place to protect this information and how we use it we recommend You read the Privacy Policy.

10.2. We may report any breach of these Terms of Use by You which may constitute a criminal offence to the relevant law enforcement authorities. We will co-operate with those authorities and/or any person alleging in good faith that Your breach has infringed their rights, by disclosing Your identity to such authorities and/or persons. In the event of such a breach, Your right to use the Site will cease immediately.

11. General

11.1. If any of the terms in these Terms of Use are found to be unenforceable in law, such provisions shall be deemed to be deleted but the remainder of these Terms of Use shall continue in full force and effect.

11.2. Any failure of delay by Us in exercising our rights of remedies relating to these Terms of Use shall not waive that right(s) or remedy(s) and no waiver by Us will be valid unless expressly made in writing.

12. Applicable Law

12.1. These Terms of Use shall be governed by, and construed exclusively in accordance with, English law. Any dispute arising under these Terms of Use shall be subject to the exclusive (non-exclusive in respect of consumers resident outside England) jurisdiction of the English courts.

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Anti-Racism Policy

Racism is the belief that because people are a different colour, or from another country or part of the world, they are inferior but racist behaviour also includes threatening, abusing or insulting a person because of their colour, race, nationality or creed.

Blackpool Football Club practices a zero tolerance policy towards racism and racial abuse and we ask all supporters to join with us to promote racial awareness in an environment, which all individuals can feel comfortable.

So what can you do to help:

If you hear racial chanting ie: the repeated uttering of words, whether alone or with others (the police will often require evidence of the same words being repeated three times) or

You hear individuals or groups who repeatedly utter racist abuse then you should report it, either:

a)To the nearest steward

b)To the nearest Police Officer

c)If neither are near enough and you have a mobile phone then ring 0800 16 99 414. Please note this number will connect you to the Kick It Out Help Line.

 

Consideration must then be given by the person to whom you have complained, as to what action is appropriate. It could be that:

1.The steward reports the complaint to the supervisor for his attention

2.The offender's seat number and location is taken for further observation to be made

3.The offender is given advice or a warning

4.The offender is ejected and/or arrested by police, which may lead to prosecution and being banned from the club

 

Remember, we must have good evidence before the latter is achievable.

All reports of racist crime will be followed up by the police and/or club by the most appropriate method which could extend to lip reading by camera.

Racism has no place at Blackpool Football Club. We're bigger than that!!

Disabled Supporters

Season Tickets and Matchday Tickets

Season tickets and match tickets for disabled supporters are priced within the appropriate age band category and include a complimentary ticket, if required, for their carer/personal assistant.

*Applies to those in receipt of enhanced Personal Independence Payment (PIP), or high/medium Disability Living Allowance (DLA).

For further enquiries please contact the Blackpool FC Ticket Office on 01253 599745.

 

Ambulant Disabled Supporters

Disabled supporters not requiring wheelchair access can sit anywhere in the ground with their PA/essential companion, subject to qualification, providing they are able to access the area, subject to safety requirements of the ground.

Requirements should be stipulated at the time of purchasing a ticket to ensure appropriate seating is provided.

 

Wheelchair Users

Wheelchair users are accommodated on the front rows of the North, South and West stands, which allow the PA/essential companion to sit alongside them.

 

The Role of a Personal Assistant Companion 

By accepting the free ticket your companion accepts responsibility for providing you with the support you need to attend the match. This includes being able to provide you with additional assistance during the course of an emergency evacuation.

The stewards at the match are unable to provide assistance in excess of their typical role and general reasonable adjustments, so it’s important that, if you need help moving around, your PA/companion is ready and willing to support you with this.

 

Temporary Mobility Restrictions

Supporters suffering from temporary mobility restrictions (e.g broken leg) that may affect access to the stadium or seating areas, should contact the ticket office. Alternative seating will be offered, subject to availability.

 

Blind/ Partically Sighted Supporters

A match commentary service is provided for blind/partially sighted supporters, with five complimentary headsets available from the ticket office, allowing supporters to enjoy the game. For further information, please contact Disability Liaison Officer on 07875236576 or via email - [email protected]

 

Guide Dogs/ Assistance Dogs

Any supporter wishing to attend the stadium with a guide dog/assistance dog needs to contact the Disability Liaison Officer, Chris Beveridge on 07875236576 or via email - [email protected] - to ensure necessary arrangements are in place.

 

Accessible Toilets

Please note that we have accessible toilets located all around the stadium and these are clearly signed. Should you require assistance, please seek advice from the nearest steward.

 

Car Parking - Disabled Supporters/ Supporters with Mobility Problems

Parking at the stadium for disabled supporters is limited, with the disabled bays currently available on match days reserved by home season ticket holders. However, a council car park adjacent to the stadium offers free parking for up to three hours for those with a blue badge clearly displayed.

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